UABUS 461 - Introduction to Quality Improvement

Minimum Credit(s) Awarded: 3
Maximum Credit(s) Awarded: 3

The purpose of this course is to learn the fundamental principles of data analysis for quality improvement; particularly understanding and managing variation as the fundamental principle. Quality control charts based on the teachings of Walter Stewart and W. Edward Deming are used to understand variation. Control charts, distinction between common cause and special cause variation, graphical process, PDSA Cycle and Operational Definitions are the main topics. Numerous causes and problems from manufacturing and service are examined.

Prerequisite(s): UAMAT 126 or MATH 121