BUS 440 - Improving Organizational Effectiven

3 Credit(s)

To be competitive in a global economy, organizations need a process for continuous improvement and effective planning. The primary purpose of this course is to study and improve an organization from the viewpoint of a system. The primary topics include organization viewed as a system, systems thinking, organizational learning, systems and processes improvement, understanding and managing variation and improvement methodologies. Topics include: strategies for continuous improvement, leadership and organization for continuous improvement, application of statistical process control methods, small group improvement, PDCA Cycle for improvement model and customer and supplier involvement.

Prerequisite(s): BUS 448 and BUS 449